Independence, rigor, and trust.
For MERC, trust is not a marketing proposition. It is the foundation of the way we work.
Our client relationships are based on specific commitments.
Confidentiality
Confidentiality is fundamental to our professional practice.
We do not publish client lists, project references, or case studies. Each client retains the exclusive right to decide whether to publicly disclose its relationship with MERC or the work undertaken.
This commitment continues after the completion of each project.
Strict Separation of Information
We maintain controls designed to ensure the strict separation of information, data, project-specific knowledge, and activities associated with each client.
We do not share, disclose, or transfer between clients any information, data, documentation, internal procedures, or specific knowledge obtained during their projects, even when such information could be presented in anonymized form.
Prevention of Conflicts of Interest
Independent judgment is an essential requirement of our work.
Before accepting a new engagement, we assess potential conflicts with our commitments to other clients.
We do not accept projects that could create conflicts of interest with current clients or with clients for whom we have worked within the preceding five years.
Scientific and Professional Rigor
Our recommendations are based on the best available scientific evidence, specialized knowledge, and a thorough assessment of the circumstances of each project.
We safeguard the professional independence of our experts and ensure transparency in the criteria underlying our recommendations.
Commitment to Results
We believe that the value of consulting lies not only in the quality of its recommendations, but also in their practical relevance and the results they help achieve.
Whenever appropriate to the nature of the project, we incorporate mechanisms for monitoring, evaluation, and continuous improvement.